5 Customer Retention Stats Businesses Keep Ignoring

    Author: Scott German On: August 17 Categories: customer experience 1 Comments

    Learning how to increase client engagement and build customer retention is a vital skill that all organizations should master. How client feedback data gets interpreted is different for everyone....

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    Run Your Sales Training Like An NFL Training Camp

    Author: Tom Cates On: August 10 Categories: sales management No Comments

    With fall right around the corner, and training camps in full swing, it's a football fan's favorite time of year: football watching and buffalo wing eating season! Still we can't help but think of...

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    Preparing The Next Generation of Buyers and Sellers

    Author: Scott German On: August 02 Categories: b2b sales and marketing No Comments

    As baby–boomers approach retirement age, the composition of America’s workforce will radically change and soon, as the next generation of buyers and sellers look to make their mark.

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    Satisfier or Motivator - what's your relationship climate?

    Author: Kelly Challenger On: July 27 Categories: customer loyalty No Comments


    If you’re like me, you get phone calls and/or emails from people trying to sell you something every day. Every. Day. But last week, something very interesting happened – my phone rang, I...

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    Trusted Advisor Award Honors Barrett Distribution Centers for Best Practice Client Engagement

    Author: Kelly Challenger On: July 18 Categories: B2B Sales No Comments



    At salesEQUITY we talk a lot about creating a Trusted Advisor relationship with your clients. Maybe you’ve asked yourself, what is a Trusted...

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    Client Engagement - Let's Get a Little Closer

    Author: Kelly Challenger On: July 12 Categories: client engagement No Comments


    For many years, companies relied on customer satisfaction surveys to get some form of external validation on their products and services. In the last few years, efforts to understand the...

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    How Mature Are You, Really?

    Author: Kelly Challenger On: July 06 Categories: customer loyalty No Comments


    Let the salesEQUITY Maturity Model kick start your client engagement journey

    If you’ve considered, or are considering, embarking on a client engagement improvement initiative the salesEQUITY...

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    Uncover 33% Growth with Your Current Customer Base

    Author: Kelly Challenger On: June 29 Categories: B2B Sales No Comments


    Learn How to Unlock the Potential of Your Client Relationships and Grow Revenue Thursday, July 13 2:00 p.m. - 3:00 p.m. ET / 11:00...

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    3 Reasons Why You Want To Become A Trusted Advisor

    Author: Scott German On: June 28 Categories: trusted advisor No Comments

    What is a client relationship? And how do we define it? How to you build customer loyalty? Is it just a hollow agreement between two parties? Because strong client relationships are not hollow....

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    Why B2B Client Relationships Are Misunderstood

    Author: Scott German On: May 06 Categories: b2b client relationships 2 Comments

    B2B client relationships are more delicate than businesses understand and know. Over the past couple of years, we have seen a rapid growth of B2B companies that promise they offer the tools to...

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