salesEQUITY Blog | Encompass-CX

    5 Customer Retention Stats That Will Knock Your Socks Off

    Learning how to create customer retention is a vital skill that we must all master. How sales data gets interpreted is different for everyone, but whatever the case, we must learn to create a...

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    How The Right Sales Employee Can Cultivate Growth

    Author: Scott German On: July 20 Categories: B2B No Comments

    Hiring a sales employee is a tricky task. Your sales team represents the company and handle growth, retention, and keep your clients happy. How can you ensure that this new hire will take care of...

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    Finding A Solution To Your CRM Frustration

    Author: Scott German On: July 01 Categories: customer experience No Comments

    Customer Relationship Management (CRM) systems get a lot of praises and are regularly accepted as a necessity for any successful business. They are designed to help you organize information and...

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    Social Selling Can Rock Your Customer Retention Strategy

    Author: Scott German On: June 22 Categories: Social Selling No Comments

    This is not another post about using social media to develop your business. This post won't give you a strategy to gain followers. This is about social selling. Let's focus on how you can use...

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    Sales Integrity Part 3: How To Build A Sales Team With Integrity

    Author: Tom Cates On: May 26 Categories: customer loyalty No Comments

    There is one sales attribute a good sales team should never be without. Do you have an idea what that is? Here's a hint, it involves being dependable. We're talking about integrity. Without it,...

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    Sales Integrity Part 2: Creating Sales Growth Your Team Will Love

    Author: Tom Cates On: May 19 Categories: client relationships No Comments

    Creating sales growth for your sales team is essential on many levels. But mainly, you want to build and manage a team of salespeople who are happy with their work because selling takes skill, and...

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    Sales Integrity Part 1: Improving Your Sales Team's Perception

    Author: Tom Cates On: May 11 Categories: Customer Relationships No Comments

    Why does improving your sales team through integrity matter? Well, ask yourself, "How do I build trust without integrity?" You don't. Period. Every organization and its employees, especially the...

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    How Netflix Makes Money With Its Customer Experience

    Author: Scott German On: May 04 Categories: business strategy No Comments

    The arrival of Netflix dawned the beginning of monumental behavioral change for many of us. Since its arrival, we no longer have to deal with late fees, unless we want to. We no longer have to...

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    Grow Your Business: Tips From America’s Top Billionaires

    Author: Scott German On: April 27 Categories: Uncategorized No Comments

    Where would we be if some visionaries dared to dream? Would we find ourselves Apple-less? Would our gadgets be lame? How would the world look? Whatever the case, if you want to become a global...

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    Why Your Client Retention Strategy Can Be Your Game Changer

    Author: Tom Cates On: March 26 Categories: business strategy No Comments

    If I ask you right now,” What’s your client retention rate?” What would you say? Would you tell me a percentage? Or would you say it's great or just average? But what I’m more interested in...

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