Encompass-CX

    Client Engagement and the Marketing Super Hero

    Author: Kelly Challenger On: August 24 Categories: customer success No Comments

    Alignment is Key

    Very early in my career a good friend of mine gave me what was unbeknownst to him, an incredibly valuable piece of advice, if you’re going to be in marketing align yourself as...

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    The Customer Success Guide For B2B Sales Managers

    What is Customer Success? And why should it matter to sales managers? Well, 71% of global B2B customers are actively disengaged, based on Gallup's research of 18 million customers, which means...

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