salesEQUITY Blog | Encompass-CX

    How Mature Are You, Really?

    On: July 06 Author: Kelly Challenger Categories: customer loyalty No Comments
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    Let the salesEQUITY Maturity Model kick start your client engagement journey

    If you’ve considered, or are considering, embarking on a client engagement improvement initiative the salesEQUITY Maturity Model can help. It serves as a yardstick for where are you are today, and where you want to be. 

    FIVE STRUCTURED STAGES

    Our model consists of a set of five structured stages:

    1. Chaotic
    2. Repeatable
    3. Defined
    4. Measured/Managed
    5. Optimizing

    These stages describe how well the organization’s touchpoints and processes can reliably and sustainably produce the desired client outcomes. The five stages are defined along a continuum with the uppermost (5th) stage being the ideal state where touchpoints are systematically managed by process optimization and continuous improvement. The amount of “Sales Equity” the organization earns with its clients improves as the organization progresses through the stages. To learn more about the salesEQUITY Maturity Model and attend our webinar:


    What are the next steps?

    To learn more about how our Maturity Model can help you kick start your client engagement initiative and put you on a path to improved client relationships and increased revenue growth attend our webinar:

    UNCOVER 33% GROWTH WITH YOUR CURRENT CUSTOMER BASE

    Learn How to Unlock the Potential of Your Client Relationships and Grow Revenue

    Thursday, July 13 2:00 p.m. - 3:00 p.m. ET / 11:00 a.m. - 12:00 p.m. PT

    REGISTER

    All attendees will receive a recording of the webinar, presentation slides, and our customer journey map so you can get started improving your client relationships.


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